On working days we process orders until 5:00 PM. It takes 1-3 business day(s) to process your order. If you order on Friday evening or during the weekend, your order will be processed on the next working day.

Once your order has been processed, it will be shipped immediately and free of charge.

On our website you can make secure payments through your own bank with complete confidence, regardless of whether you live in the Netherlands or Belgium. We guarantee a flawless and secure transaction experience.

Thanks to our integrated payment system, you can use the well-known iDEAL system in the Netherlands. This allows you to pay directly from your own banking environment, without having to share confidential data with external parties. Your personal information remains secure and is not stored on our website.

For our Belgian customers we offer the reliable payment method Bancontact, which is fast and secure. Here too you can effortlessly make payments through your own bank. The process is efficient and hassle-free, so you can complete your purchase without any worries.

We recognize the importance of reliable and responsive customer service for an excellent shopping experience. That is why we strive for a quick and effective response to all your questions, comments and concerns.

Our friendly and highly trained customer service team is always ready to support you with orders, shipments, product questions or any issues that arise. Whether you need help placing an order, looking for information about a product or assistance with a return, we are ready to guide and support you.